AltiGen Communications, Inc
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leader and market innovator in Voice over Internet Protocol (VoIP) telephone systems. They design, deliver and support VoIP phone systems and call center solutions that combine high reliability with integrated IP communications applications. As one of the first companies to offer VoIP solutions, AltiGen has been deploying systems since 1996. They have more than 10,000 customers worldwide, with over 15,000 systems in use. Their telephony solutions are primarily used by smallto medium sized businesses, companies with multiple locations, corporate branch offices, and call centers. AltiGens systems are designed with an open architecture, built on industry standard Intel based servers, SIP compliant phones, and Microsoft Windows based IP applications.
Unified Communications (UC) is the convergence of the complete, yet diverse set of business communication capabilities. Modes of communication were historically limited to businesses phone systems and the postal service. As businesses demanded better ways to communicate with both customers and employees, solutions for Call Centers, Call Recording, Interactive Voice Response, were introduced. After years of hype, Unified Messaging has finally become a standard. More recent technology has enabled new means of communicating, including instant messaging, web-based collaboration, video and mobility solutions. Business executives increasingly realize that enhanced business communications, employee productivity and customer service gives them a competitive edge. The challenge today is how to effectively deploy, manage and integrate all of these capabilities into a Unified Communications platform.
For more information, please visit http://www.altigen.com